Terms and Conditions

The terms and conditions of JackBot LLC are outlined below. By using our website, you agree to these terms and conditions. If you do not agree with these terms and conditions, please do not use our website.

Terms

Terms of Service

Last Updated: February 27, 2025

1. Acceptance of Terms

Welcome to JackBot LLC ("JackBot," "we," "us," or "our"). By accessing or using our AI chatbot services, voice communication, messaging, and other related services (the "Services"), you agree to comply with these Terms of Service (the "Terms"). If you do not agree, you may not use the Services.

2. Description of Services

JackBot LLC provides AI-driven communication services, including but not limited to automated call answering, text messaging, chatbot interactions, and API integrations for businesses to enhance customer engagement.

3. Account Registration

To access certain features, you must create an account and provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and all activities occurring under your account.

4. Use of Services

  • You may only use the Services for lawful purposes and in compliance with all applicable laws and regulations.
  • You agree not to misuse the Services, including attempting to bypass security measures, interfere with service performance, or use JackBot for unsolicited marketing.
  • JackBot LLC reserves the right to suspend or terminate accounts that violate these Terms.

5. Fees and Payment

Users agree to pay the fees associated with their subscription or usage plan. Payments are non-refundable unless otherwise stated. Pricing may change with prior notice.

6. API and Chatbot Usage

  • JackBot provides APIs and chatbot functionalities to integrate into third-party applications.
  • You must adhere to our API usage policies, including rate limits and fair usage guidelines.
  • You are prohibited from reverse-engineering, extracting source code, or exploiting vulnerabilities within our API and chatbot framework.

7. Intellectual Property

All rights to the Services, including AI models, chatbot technology, and software, are owned by JackBot LLC. You may not copy, modify, or redistribute any part of the Services without explicit permission.

8. Data Privacy and Security

JackBot LLC values data privacy and security. By using the Services, you consent to our data collection practices outlined in our Privacy Policy. While we take security measures to protect data, we cannot guarantee that the Services will be free from breaches.

9. AI Limitations and Liability

JackBot's AI-powered responses are generated based on trained models and predefined rules. While we strive for accuracy, we do not guarantee that all responses will be 100% correct or suitable for all situations.

JackBot LLC is not liable for any misinterpretations, incorrect responses, or business decisions made based on AI-generated content.

10. Service Availability and Maintenance

JackBot LLC aims for high service uptime but may conduct maintenance or face unforeseen disruptions. We will notify users of planned outages when possible.

11. Limitation of Liability

To the maximum extent permitted by law, JackBot LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our Services. Our liability shall not exceed the total fees paid by the user in the last six months.

12. Indemnification

Users agree to indemnify and hold harmless JackBot LLC, its employees, officers, and partners from any claims or damages arising from misuse of the Services or violation of these Terms.

13. Termination

JackBot LLC may terminate or suspend access to the Services at any time for violations of these Terms or actions harmful to our business or users. Users may terminate their account by ceasing to use the Services.

14. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated via email or through our platform. Continued use of the Services signifies agreement to the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in courts located in San Francisco, California.

16. Contact Information

For any questions or concerns about these Terms, please contact us at: support@jackbot.ai

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