Privacy Policy

We take your privacy seriously. Read our policy to learn how we collect, use, and protect your data.

Privacy Policy

Privacy Policy

Last Updated: February 27, 2025

Introduction

Welcome to JackBot LLC ("JackBot," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our AI chatbot, voice, text, and web chat communication services.

Information We Collect

1. Personal Information

When you use our Services, we may collect personal information that you provide, including but not limited to:

  • Your name
  • Email address
  • Mobile phone number
  • Account credentials
  • Any information shared via chat, text, or calls with JackBot

2. Automated Data Collection

When interacting with JackBot, we may collect:

  • Chat logs, call recordings, and message content
  • Timestamps of interactions
  • Device and browser information
  • IP addresses and location data

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and track engagement.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our chatbot and communication services
  • To personalize and improve user experience
  • To analyze usage and improve AI accuracy
  • To send service-related updates and promotional communications
  • To comply with legal and regulatory obligations

Data Security

We implement security measures to protect your data against unauthorized access, modification, and disclosure. However, no online platform is entirely secure, and we cannot guarantee absolute protection.

Third-Party Disclosure

We do not sell or share personal data with third parties for marketing purposes. However, we may share data with service providers to help operate our services, comply with legal obligations, or respond to legal requests.

AI and Chatbot Data Processing

JackBot processes user interactions to improve AI performance. This includes analyzing chat logs, call transcriptions, and message interactions. AI-generated responses may not always be accurate, and users should verify critical information.

Opt-In and Opt-Out Policies

1. SMS and Chatbot Communications

By providing your phone number, you consent to receive automated messages from JackBot. Message and data rates may apply.

2. Opting Out

You can opt out of SMS communications at any time by replying "STOP." For chatbot services, you can disable JackBot through your account settings.

Data Retention

We retain user data for as long as necessary to provide our services, comply with legal obligations, or improve AI training models. You may request data deletion by contacting our support team.

Children’s Privacy

Our Services are not intended for users under 13. We do not knowingly collect information from children. If we become aware of such data, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or our platform. Your continued use of our Services signifies acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@jackbot.ai.

Contact Us